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Reading: Bizzare Sony Xperia 1 VII shutdown issues may be a bigger deal than previously assumed
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Bizzare Sony Xperia 1 VII shutdown issues may be a bigger deal than previously assumed

Last updated: July 6, 2025 7:14 pm
Published: 7 months ago
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After announcing that it would be suspending sales of the Xperia 1 VII in Japan a few days ago, Sony has now made identical announcements in both Taiwan and Hong Kong, while quietly pulling the flagship phone from its storefronts in major European markets as well.

A few days ago, Sony suspended sales of its new flagship phone, the Xperia 1 VII, in Japan. The company listed four affected models of the device, with all four being Japanese models — potentially indicating that the fiasco was limited to Japan. It appears now, though, that those inferences were wide of the mark.

Since it officially announced that it would be suspending sales of the Xperia 1 VII in Japan on July 4, Sony has now also made similar announcements in other markets, seemingly confirming that this issue isn’t limited to the Japanese market. The company, today, published identical press releases in Taiwan and Hong Kong — reiterating that it will also be temporarily suspending sales of the flagship phone in both markets.

While Sony is yet to make any such announcements on its European websites, it appears to have quietly also halted sales of the Xperia 1 VII in several European countries. The Sony UK storefront, for example, as well as its German and Spanish counterparts, have all of the Xperia 1 VII SKUs listed as “Out of Stock” at the moment.

This has all been due to reports of the Xperia 1 VII experiencing random shutdowns or reboots, at least in Japan. It’s unknown if that’s also an issue on other regional models of the flagship — we’ve seen no reports indicating so — and while previous speculation may have pointed at Japan’s Osaifu-Keitai payment as the likeliest, Sony’s abrupt suspension of sales across Europe may hint at potential hardware issues.

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