It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.
You will be responsible for managing extended range vendor accounts as we launch new categories through strategic partnerships with leading brands, distributors and specialist retailers. This is a hybrid role combining commercial buying and operational account management. The role focuses on building strategic partnerships, driving vendor performance, and executing trading strategies to deliver profitable growth. You will support with onboarding new partners, launching new categories and accountable for ensuring service delivery, competitive pricing, strong assortment, and promotional execution to enhance customer experience and category performance.
What’s in it for you?
* Discretionary annual bonus up to 20%
* 33 days’ holiday (including bank holidays, 5 of which can be taken flexibly)
* Hybrid working with up to 2 days working from home
* Flexible start and end times around core working hours
* Buy More Holiday – eligible colleagues can boost their holiday allowance by up to one extra week
* EV Care Scheme in Partnership with Tusker – eligible colleagues can lease a brand-new or pre-loved electric vehicle
* Up to 14% employer pension contributions
* Life cover up to 4x your salary
* Health cash plan and discounted gym memberships (up to 25% savings)
* 20% discount at Screwfix and B&Q
* Serve as the primary contact for extended range vendors, building strong relationships and ensuring alignment with platform standards and commercial goals.
* Develop joint business plans with vendors to drive sales, improve operational performance, and expand assortment.
* Manage pricing, promotions, and visibility strategies to maximise sales and profitability.
* Responsible for new seller onboarding, ensuring adherence to Screwfix policies, service levels, and compliance requirements.
* Monitor vendor KPIs (sales, margin, stock availability, fulfillment performance) and use analytics to identify opportunities for improvement.
* Collaborate with vendors to create and deliver plans that boost traffic and conversion.
* Work cross-functionally to deliver seamless seller and customer experiences, across Commercial, Fulfilment, Digital, Finance, and CSC teams.
* Identify and mitigate risks related to vendor performance, compliance, and customer satisfaction.
* Escalate any key risks and recommendations to Line Manager for review/alignment on actions and or next steps
* Analyse and action vendor performance, providing regular insight and reporting to key stakeholders, to demonstrate progress and service delivery.
* Drive continuous improvement through testing and developing new ways of working.
