We are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services.
JOB SUMMARY
🌍 We’re Hiring: Global Account Manager 🌍Location: 100% on siteSchedule: Full-time / Monday to Friday availability from 10 am to 10 pm.Industry: HR & Compliance ServicesAbout the RoleJoin our team as a Global Account Manager and become the key liaison between strategic clients and internal teams. You’ll oversee onboarding, resolve issues, and ensure compliance with global regulations while driving continuous improvement through client feedback. This is your opportunity to lead impactful projects and deliver exceptional client experiences worldwide.✅ Key ResponsibilitiesBuild and maintain strong relationships with global clients.Manage onboarding processes for seamless integration.Resolve client issues promptly and effectively.Support compliance with local, national, and international regulations.Collaborate with cross-functional teams (Sales, Operations, HR).Analyze client feedback and implement improvements.✅ What We’re Looking ForEducation: Bachelor’s degree in Business Administration, HR, or related field.Experience: 1+ years in client relationship management, compliance, or HR services.Skills:Client service and account management expertise.Knowledge of payroll processes and global compliance regulations.Project management experience.Proficiency in Microsoft Office and CRM systems (Prism and PEO industry preferred).Strong communication, organizational, and problem-solving abilities.✅ Why Join Us?Work with global clients and diverse teams.Opportunity to lead strategic initiatives.Dynamic, fast-paced environment with room for growth.📌 Ready to make an impact? Apply now and help us deliver world-class client experiences!
Customer support, CRM systems, Organize and manage recruitment campaigns, Payroll, Human resource and personnel development, Employee guidelines and onboarding, Compensation and benefits
