* Support the development, communication, and implementation of HR policies and procedures.
* Ensure HR processes align with labor laws and organizational goals.
2. Recruitment and Onboarding
* Draft and post job advertisements across various recruitment platforms.
* Screen and shortlist applicants, schedule interviews, and coordinate assessments.
* Conduct background checks and reference verifications.
* Prepare offer letters, contracts, and onboarding materials.
* Coordinate induction and orientation sessions for new hires.
3. Employee Relations & Development
* Support performance management processes including appraisals and feedback sessions.
* Coordinate training, workshops, and employee wellness programs.
* Maintain accurate records of employee grievances, disciplinary actions, and performance evaluations.
* Assist in the offboarding process, including clearance, exit interviews, and documentation.
4. Employee Records & Database Management
* Maintain and update employee files, both physical and digital.
* Manage data entry and reporting through the HR Information System (HRIS).
* Prepare HR analytics and reports such as turnover rates, leave summaries, and workforce statistics.
5. Payroll and Benefits Administration
* Collect and verify timesheets, attendance, and leave records for payroll processing.
* Assist with employee benefit enrollment, changes, and terminations.
* Handle payroll-related employee inquiries and liaise with the finance department as needed.
* Conduct periodic market salary surveys to ensure competitiveness.
6. Administrative and Logistical Support
* Manage HR calendars, meeting schedules, and travel arrangements.
* Support coordination of staff engagement activities, team building, and recognition events.
7. Compliance and Employee Liaison
* Promote adherence to labor laws, company policies, and ethical standards.
* Serve as a communication bridge between management and employees.
* Address employee concerns promptly and maintain a positive work environment.
8. Office Administration & Coordination
* Oversee and manage daily office operations to ensure a well-organized and efficient work environment.
* Manage office supplies and stationery, ensuring adequate stock levels and timely replenishment.
9. Documentation & Record Keeping
* Maintain organized company files, including contracts, and internal communications.
* Ensure confidentiality and secure storage of all organizational documents.
10. Logistics & Operations Support
* Coordinate travel arrangements, accommodation, and transportation for staff or visitors when required.
* Manage procurement of office supplies, utilities, and other operational needs.
* Supervise the work of support staff such as cleaners, drivers, and reception personnel.
* Oversee office maintenance and liaise with vendors, service providers, and building management as necessary.
11. Team and Project Support
* Assist in organizing company events, meetings, and staff functions.
Qualifications and Experience
* Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
* At least 3-5 years of experience in a similar HR support role.
* Proficiency in MS Office Suite and HR software (e.g., HRIS, ERP, or payroll systems).
* Knowledge of Kenyan labor laws and HR best practices.
Key Skills and Competencies
* Excellent written and verbal communication skills.
* Strong interpersonal and conflict management abilities.
* High attention to detail, organization, and confidentiality.
* Ability to multitask and meet deadlines in a fast-paced environment.
* Problem-solving and decision-making skills.
* Team player with a professional and approachable demeanor.
