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Reading: From Service to Strategy: How to Use RMIS to Win and Retain Risk-Managed Clients
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From Service to Strategy: How to Use RMIS to Win and Retain Risk-Managed Clients

Last updated: September 26, 2025 12:20 am
Published: 7 months ago
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In today’s competitive landscape, commercial insurers are under intense pressure to protect renewal rates and demonstrate differentiated value, especially to their largest, loss-sensitive clients. But how can you provide the modern, transparent data access clients demand without undertaking a costly and disruptive overhaul of your core systems?

Join us to explore how leading insurers are transforming their client relationships from a service function into a strategic advantage. We will demonstrate how a Risk Management Information System (RMIS) can be leveraged to equip your clients with branded, on-demand access to their claim data, performance metrics, and self-service reporting capabilities.

Key takeaways include:

● The market trends driving the increasing demand for client-facing risk transparency.

● How to deliver powerful RMIS capabilities without disrupting your core systems.

● Real-world examples of how insurers are using RMIS to strengthen retention and unlock growth.

Don’t miss this opportunity to learn how to elevate your position in the insurance value chain and turn your RMIS into your most effective retention tool.

J. Lyde Graham is a former U.S. Air Force Officer and Citadel graduate with 30+ years of leadership in defense, public finance, and education. As Director of Insurance Services for SCSBIT, he manages risk programs — including property, casualty, workers’ compensation, and cyber liability — for over 60 public school districts, insuring $24 billion in assets for 484,000 students and $3.1 billion in payroll for 67,000 employees.

Pat is a widely respected thought leader in RiskTech with more than three decades of experience in risk and insurance management information systems and claims management systems, integrated risk management solutions and other risk focused technology solutions. Pat founded Redhand in 2015 to help organizations maximize their investment in risk technology and to develop and incubate innovative solutions to meet market needs.

Earne Bentley is an accomplished risk management technology executive who has successfully led various sales and service practices throughout his career. Since 2019, he has held the position of President, Risk Solutions at Origami Risk. In this capacity, Earne spearheads the strategic direction of the development, sales, and service for a range of products including RMIS, GRC, EHS, and Healthcare solutions.

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