Location: Northeastern USA, or Washington D.C. Metro Area
This is a global, remote role that will require in-person visits to New York City
Are you ready to craft strategic communications that fuel fundraising for clear vision globally?
VisionSpring seeks a collaborative, strategic, creative External Communications Manager to elevate our engagement with philanthropic funders, institutional partners, and visionary donors. Your storytelling will help deepen relationships and unlock the resources that bring eyeglasses to millions of people vulnerable to poverty.
You will serve as the central architect of donor-facing communications: reports, case studies, donor updates, white papers, research summaries, talking points, presentations, event messaging, and stewardship materials. You will package data, evidence, and field insights into compelling narratives that are precise, emotionally resonant, and tailored to diverse donor audiences.
Working closely with colleagues across Programs, Monitoring & Evaluation, Resource Mobilization, Marketing, and country teams, you will build a donor communications ecosystem that is structured, repeatable, and deeply human.
This role is ideal for someone who loves shaping meaning — who can see the story inside the data, the human impact behind the outcome, and the strategic opportunity inside a donor conversation.
ABOUT YOU
* You are emotionally intuitive and passionate about crafting sophisticated, high-quality narratives that help donors feel the impact of their investment and see the possibility of deeper partnership.
* You combine editorial excellence with strategic thinking. You can understand a donor’s motivations, distill complex program information, and translate field realities into polished, donor-ready communications.
* You excel at working across functions — from programs to finance to fundraising — and you enjoy bringing clarity, structure, and cohesion to multi-stakeholder projects.
* You are energized by iterative collaboration with global team members, and you are known for being reliable, diplomatic, deadline-driven, and deeply curious about the lived experiences of the communities we serve.
* You believe in the power of clear vision, and you are excited to help share proof of the life-changing impact of eyeglasses with donors who want to drive meaningful change.
ABOUT US
* VisionSpring increases lifelong earning, learning, safety, and well-being through eyeglasses for people vulnerable to poverty. We believe in the wonder of clear vision for everybody. Our vision is to ensure that everyone who needs eyeglasses will have them by 2050.
* We provide sight tests and deliver radically affordable eyeglasses and develop markets in places where traditional optical systems have failed.
* We serve low-income consumers not as beneficiaries, but as customers. And we blend social impact with business discipline — using evidence and efficiency metrics to reach more people every year.
* We catalyze collaborative action through a global partner network and leverage research findings to influence systems change and close the clear vision gap.
* We are a lean, global team of doers. You will have the opportunity to take on significant responsibilities and directly contribute to our mission.
WHAT YOU’LL DO
Donor Communications Development
* Develop, write, edit, and refine high-quality donor-facing materials, including:
* Package data, impact evidence, research findings, and field insights into clear, compelling, emotionally resonant narratives.
* Ensure all donor communications reflect VisionSpring’s brand voice, values, and commitment to dignity.
* Act as the primary liaison for donor comms with Programs, M&E, Resource Mobilization, and Finance, ensuring accuracy, clarity, and consistency.
* Build on templates, guidelines, and workflows that improve quality, speed, and internal alignment.
* Build donor audience frameworks including segmentation, personas, and tailored messaging.
Donor Engagement & Event Communications
* Shape communication strategy and messaging for in-person and virtual donor-focused events, briefings, and convenings.
* Support production of global and in-market donor event materials: scripts, run-of-show content, visuals, talking points, and follow-up communications.
* Collaborate on donor-facing campaigns and special stewardship moments (e.g., end-of-year communications, donor delight gifts, milestone updates).
Project Coordination & Content Farming
* Manage the end-to-end production of donor reports and communications:
* Collaborate on packaging customer stories, photography, and multimedia content for specific donors.
* Ensure country teams are equipped with donor-aligned collateral, messaging, and materials for in-country fundraising communications.
Measurement & Optimization
* Track donor engagement with communications and analyze their role in retention, satisfaction, stewardship, and relationship expansion.
* Use data, storytelling, and insight to strengthen donor relationships.
* Contribute to internal tracking on communications performance.
Media, Research & Dissemination
* Support dissemination of research studies, RCT findings, and evidence-based publications to donor audiences.
* Package technical insights into accessible, donor-friendly formats.
* Collaborate with the Comms team to share relevant media features, press releases, and field stories with donor audiences.
WHAT’S REQUIRED
* 5-8 years of experience in donor communications, development communications, external communications, editorial strategy, or related roles.
* Exceptional writing, editing, and narrative development abilities.
* Demonstrated success producing communications for donors, foundations, philanthropists, or institutional audiences.
* Ability to distill complex program and research information into clear, compelling messages.
* Experience coordinating cross-departmental projects with multiple contributors and tight deadlines.
* Strong project management, organizational, and analytical skills.
* Comfort working across time zones and cultures with flexibility and diplomacy.
* Commitment to equity, dignity, and ethical storytelling.
* Highly organized, proactive, and accountable.
* Experience in social enterprise, NGO, or global health environment.
* Skills in PowerPoint, Canva, Adobe tools, or digital publishing platforms.
* Legally authorized to work in your current location.
You will impress us if you have:
* Familiarity with M&E frameworks, research dissemination, or impact measurement.
* A track record of preparing high-impact donor decks, data visualizations, or storytelling presentations.
* Experience working within a philanthropic grant-making institution
* Substantial professional or personal time spent within Low- and/or Middle-income countries (LMICs)
