Founded in 2004 and headquartered in Noida, RateGain provides software as a service (SaaS) solutions to global travel and hospitality companies, helping them grow their business through customer acquisition, retention and wallet share expansion.
Travel and hospitality have gained traction rapidly around the world in the post-pandemic years. This has boosted the performance of companies that offer services and solutions for these sectors. RateGain Travel Technologies, this year’s winner of the Emerging Company of the Year title, is one such that has thrived on global travel and tourism opportunities.
Founded in 2004 and headquartered in Noida, RateGain provides software as a service (SaaS) solutions to global travel and hospitality companies, helping them grow their business through customer acquisition, retention and wallet share expansion. It caters to 33 of the top 40 hotel chains, four of the top five airlines, seven of the top 10 car rental companies, and leading online travel agencies (OTA) and metasearch platforms, including 25 Global Fortune 500 companies.
Using artificial intelligence (AI), the company collects real-time information from over 1,100 sources, which is used by clients for market analysis and to arrive at pricing decisions. The company covers functional areas, including revenue management, competitive intelligence, social media marketing, digital campaign execution and brand engagement. It has maintained a revenue retention rate of over 90% in each of the five years to FY25, reflecting strong customer relationships and the ability to cross-sell.
RateGain became debt free after repaying Rs 85.3 crore in FY22 following its initial public offering (IPO) in December 2021. Its net cash balance increased three times to Rs 1,267.4 crore in FY25 from Rs 391.7 crore in FY22. It reported the highest ever revenue of Rs 1,076.7 crore in FY25, growing at a three-year compounded annual growth rate (CAGR) of 43.2%. Net profit rose by 192% annually to Rs 208.9 crore between FY22 and FY25, led by strong top line growth and debt repayment, which reduced finance costs significantly. With a rising top line and a growing customer base, RateGain has also focussed on improving the profitability of operations. The operating margin before depreciation and amortisation (EBITDA margin) expanded gradually to 21.6% in FY25 from lows of 2.5% in FY21.
The jury of the ET Awards for Corporate Excellence observed that RateGain has been scaling up significantly by gaining the trust of the global travel industry. It was noted especially for its impressive scale-up after the pandemic, and for building a profitable business by sharply focussing on a niche operating segment.
“I am truly humbled to receive this honour from such a distinguished jury and accept it on behalf of our exceptional employees and the customers who trust RateGain every single day,” said Bhanu Chopra, founder and managing director, RateGain. “Their partnership and belief in our vision have enabled us to build one of the most comprehensive, AI led platforms in global travel, with a singular focus on unlocking revenue opportunities for our customers with greater speed, precision and intelligence than ever before.”
Chopra added the recognition has strengthened his conviction that the company is at the very beginning of what is possible.
“The depth of adoption gives us both the responsibility and the privilege to help define how the industry evolves as AI reshapes pricing, distribution, acquisition, engagement and retention,” Chopra said.
