DigiPlus Interactive Corp., operator of BingoPlus, ArenaPlus, and GameZone, has partnered with Philippine First Insurance Co. Inc. (PhilFirst) to launch the country’s first surety bond program for online gaming players, offering balance protection of up to P1 million per player.
Jasper Vicencio, president of AB Leisure Exponent Inc.; Eusebio Tanco, chairman of DigiPlus Interactive Corp.; and Ana Evasco, chief operations officer of PhilFirst PHOTO BY J. GERARD SEGUIA
The program, which takes effect immediately, covers eligible players who are eKYC-verified, have made at least one deposit, and remain in good standing with platform guidelines. Protection applies automatically across DigiPlus platforms without requiring players to purchase a separate policy.
“DigiPlus is proud to be the first in the industry to roll out this level of consumer protection. We are committed to putting our players first. With this surety bond, they can play confidently on BingoPlus, ArenaPlus, and GameZone, knowing that their funds are safeguarded,” said DigiPlus Chairman Eusebio Tanco.
At a press conference, Tanco said the initiative is a milestone not just for the company but for the wider online gaming sector.
(From left) Jasper Vicencio, president of AB Leisure Exponent Inc.; Kristine delos Reyes, chief legal and compliance officer of DigiPlus Interactive Corp.; Eusebio Tanco, chairman of DigiPlus Interactive Corp.; Celeste Jovenir, vice president of investor relations, corporate communications and sustainability; Ana Evasco, chief operations officer of PhilFirst; and Dennis Yaw, head of offline operations of DigiPlus Interactive Corp. PHOTO FROM DIGIPLUS
“This is not just for DigiPlus, but for the whole Philippine online gaming industry. DigiPlus Interactive has always been guided by a simple yet powerful principle, which is players always come first. Our mission has been to deliver fun, engaging, and responsible entertainment while continuously raising the bar for safety, security, and trust,” Tanco said.
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He compared the program to the Philippine Deposit Insurance Corp. (PDIC), which protects bank deposits up to P1 million.
“Here at DigiPlus, we’re insuring your money, all the players’ money, up to P1 million per player. This is more than just an industry’s first. It is a new standard of player protection. With this surety bond, every player can now enjoy the peace of mind knowing that their balances … are safeguarded up to P1 million,” Tanco said.
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Tanco highlighted that the partnership with PhilFirst — the country’s first domestic insurance company, established in 1906 — reflects DigiPlus’ commitment to innovation and trust.
“Innovation because we’re a pioneering solution never before seen in our sector, and trust because we understand that our players are at the heart of everything we do. By protecting their wallets, we strengthen their confidence in us and in the industry as a whole,” continued Tanco.
DigiPlus said the surety bond program builds on its customer support network, which includes 24/7 service and more than 130 physical BingoPlus stores nationwide.
“As we roll out this program effective immediately, our message to players is simple. You can play with confidence. Whether you’re a casual gamer or a loyal fan, your enjoyment and security remain our top priority. This is the future of responsible play, and we’re proud to lead the way,” Tanco ended.
