Crypto.com has denied allegations that it concealed a 2023 data breach involving user details.
According to Bloomberg, hacker group member Noah Urban from Scattered Spider claimed the group gained access to a Crypto.com employee’s account through phishing before early 2023, exposing some user information.
Following this, blockchain investigator ZachXBT alleged on X that Crypto.com had “covered up a breach that impacted the personal information of your users,” adding that the exchange had been “breached several times.”
The report sparked criticism from some crypto commentators, who argued the company should have been more transparent—particularly as concerns around data security have intensified after Coinbase suffered a major customer data leak earlier this year.
In response, a Crypto.com spokesperson told Cointelegraph that the company had submitted a “Notice of Data Security Incident filing” to the U.S. Nationwide Multistate Licensing System, as well as to other relevant regulators.
Crypto.com downplays breach impact
The spokesperson confirmed the firm detected a phishing attack against an employee in 2023, which led to “exposure of limited PII [Personally Identifiable Information] data affecting a very small number of individuals.” They stressed the incident was contained within hours, with no customer funds ever at risk.
It remains unclear whether affected users were directly notified or if the regulatory filings were made public. Crypto.com did not immediately respond to further inquiries.
CEO dismisses claims as ‘misinformation’
On Sunday, Crypto.com CEO Kris Marszalek echoed the company’s stance on X, saying “misinformation was spreading from uninformed sources.”
“Any claim that we failed to report or disclose a security incident is entirely baseless,” he said, noting that the company had filed reports in the U.S. and with “relevant jurisdictional regulators.”
Earlier this month, Trump Media & Technology Group — the parent company of former U.S. President Donald Trump’s Truth Social platform — finalized a deal with Crypto.com to create a Cronos treasury.
The agreement marked a further strengthening of ties between the crypto sector and the Trump administration.
